As the title says...I'm STREAMYX-LESS! NO that is not a good thing especially for a person like me who relies on the internet for everything. The internet connection in my condo is down and I don't know why! Seriously I can die without the internet. I'm writing this entry back in Shah Alam and is very frustrated to the point where I kept scolding people from TM NET (they deserved to be...their so fucking incompetent!)
Here's what happend...3 days ago, my internet suddenly stopped working. My first thoughts were, ok...maybe TM NET are doing something to the line so I just ignored it. The following day, it still couldn't get connected. I then called TM NET to ask what was the problem was, and they say that the there might be some issues with the port to which they have to reset. Fine....but the problem still persist after a few hours and I was really getting frustrated. I called again and they told me that they will send over a technician the next day to look at the problem.
So yesterday, the technician came and tried to connect using my modem. The technicial was obviously untrainned as he thinks I was some kind of dimwit who doesn't know anything about the internet and told me to do this and that. He then took out his modem and try making a connection....guess what it works!...so first thing I thought was that I have a faulty modem which needs to be replaced. I then went to purchase a new 3-in-1 modem (modem, router and access point...the one I have currently is the same)....not cheap ok...RM195 leh! So I went back all excited only to discover that the same problem persist. At this point I wasn't in the mood for anything else...imagine just spending that amount and I still cannot get it to work.
After dinner, Rabin came over and try to help me out. I called TM NET 5 fucking times and they still don't seem to get my problem. They also kept asking the same questions which really annoyed me..."Your ADSL light...got or not?....blinking or not??....did you change your settings on your modem??" For the gazillionth time! "I DID NOT TOUCH ANY SETTINGS AND IT WAS WORKING FINE 2 DAYS AGO!!!" I really think TM NET really have to train their staff to follow up reports rather than always asking me what's the problem each time.
Just to illustrate how moronic TM NET is...I heard this as a part of their waiting infomercial: "...to connect to the internet, make sure your username and password is correct...for more troubleshooting tips, logon to tm.net.my for more information" WTF!?? How can you troubleshoot via the website if you have trouble connecting to the internet to begin with? Stupid isn't it? They should just ask their customers to go to the nearest Starbucks or something.
Now here is the best part...I'm sitting here writing this entry...CONNECTED VIA OLD MODEM!!! ARRGGGHHHH!! Which means...TM NET has a problem with the line in my condo....which means...I just burned RM 195 getting a new modem for nothing!....which also means TM NET SUCKS! They suck because they can't solve my problem fast, and they suck because they gave me wrong information regarding my modem. Rest assured, I will file an official complaint on for their incompetence. So now...anybody wants a new 3-in-1 modem??
On another note, I survived the mad week last week and met my project deadlines on time *phew!*. Having said that, our office had an ice-cream party courtesy of New Zealand Natural on Thursday to which we had a whole freezer full of ice cream. Clients and friends came over to enjoy the party and also to play Nintendo Wii. Will post up pictures of Thursday's event and Friday night's drinking session soon....once I get my internet up and running again....sighs!
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